Tech

More Convenience = Less Security??

If you read AFI’s latest blog post, then you know that virtual showings, self-guided tours, etc. are quickly becoming a key resource for the sales/leasing efforts of homes and apartment communities. According to Tina Hand, 2020 president of Bay East Association of Realtors, roughly 85% to 90% of showings have become entirely virtual or hybrid (Hall, 2020).

Virtual showings can provide a plethora of benefits to prospective renters including added convenience and increased safety/flexibility. However, there is an element of compromise that comes with these benefits that individuals need to be aware of (Vasishta, 2020):

  1. Deficiencies in harder to see areas such as gutters and windows may go unnoticed.
  2. Prospective renters will have no way of seeing or getting a “feel” for the surrounding neighborhood.
  3. Available natural light or even exact wall color can be more challenging to determine (similar shades of grey or taupe).

While the above items are certainly concerning, it is not unheard of for renters to assume the added risk and sign a lease on a property that he or she may have never seen in person. Such a decision accompanies the increased possibility of falling victim to rental scams designed to steal money through fake security deposits or move-in fees. As of September, 2020, the Better Business Bureau (BBB) reported 219 rental scams resulting in over $100,000 lost (Melli, 2020).

Avial.com has provided the following warning signs that may indicate a fraudulent listing (Manolas, 2020):

  1. Meet the Landlord – Always see the property in-person and verify the listing before signing a lease or sending money.
  2. Payment Before Signing – Renters should never be asked to pay a large sum of money before seeing, or having all parties sign a lease for the premises.
  3. ThE LiStInG HaS TyPoS – Serious Landlords and Property Managers will take the time to construct a well thought out listing free of serious grammatical errors.
  4. Always Read The Lease – All leases should be 100% complete prior to signing and free of blank spaces, vague writing, or incomplete sentences.

As discussed, the added convenience of virtual showings can be of real advantage to many on-the-go or safety cautious renters. However, the above tips are important to remember in order to maintain the safety of yourself, your family, and your investment!

References:

Hall, Emma. “”It’s the wave of the future”: More home showings go virtual.” Danville – SanRamon, 23 July 2020, danvillesanramon.com/real_estate/2020/07/23/its-the-wave-of-the-future-more-home-showings-go-virtual

Manolas, Kasia. “How to Spot a Rental Scam.” Avail.com, Realtor.com, 30 Sept. 2020, www.avail.co/education/guides/a-tenants-guide-to-finding-an-apartment/how-to-spot-a-rental-scam

Melli, Heidi. “Better Business Bureau wants of rise in rental scams.” NBC Montana, 29 Sept. 2020 [Missoula, MT] , nbcmontana.com/news/doing-better-business/better-business-bureau-warns-that-rental-scams-are-on-the-rise

Vasishta, Jeff. “Six Pros and Cons of Virtual Home Tours.” Dirt Real Estate, Dirt.com, 8 May 2020, www.dirt.com/more-dirt/real-estate-listings/six-pros-and-cons-of-virtual-home-tours-1203319478/

Colin CosbyMore Convenience = Less Security??
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2021 Trends: The Importance of Virtual Showings!

2021 is here! As an unprecedented year comes to an end, we are left with seemingly fictional tales of a year that brought along several new trends that have since become commonplace. Most restaurants have continued with limited seating, sporting events now play host to screen after screen of remote fans watching via webcam, and facial coverings are considered a necessity when going anywhere in public.

A willingness to change and adapt continues to be a key to success for rental housing operators as many new trends have remained prevalent. Perhaps none more so than the safety, ease of access, and convenience of virtual showings. With the use of virtual leasing tools continuing to expand, a development into other communication functions such as resident engagement, interaction, tours, and collections is being predicted (Chamoff, 2020).

The term “virtual showing” can mean many different things. Whether it is a self-guided tour that prospective renters view online, or a FaceTime walkthrough of a vacant apartment, there should always be guidelines to ensure the potential resident is getting the most out of their virtual experience (Born, 2020).

  1. Virtual Tours Do Not Have to be Complicated – Showings can be as complicated as buying a fancy camera, or simply chatting via FaceTime. What is important, is ensuring that the tenant can adequately see the apartment and discuss with the staff.
  2. Establish and Follow Your Script – Virtual apartment tours may not be the norm for a landlord or a prospective tenant yet, but it is important to be just as thorough as you would during an in-person showing.
  3. Leave Nothing Out – Again, follow your script! Show the entire apartment just as you normally would including amenities, even if they may be closed.
  4. Leave Time for Questions – Again, follow your script! Review any property policies such as pet restrictions, available move-in dates, late fees, etc.

AFI managed-assets have offices open and are welcoming to prospective renters and guests alike! However, we remain abreast to the global situation and are always willing to accommodate for individuals that would prefer to limit in-person interaction. While change and innovation can be difficult, we remain optimistic that these lessons learned will breed new success in 2021!

References:

Born, Mackenzie. “6 Tips for a Virtual Apartment Tour.” Avail.com, Realtor.com, 17 June 2020, www.avail.co/education/articles/6-tips-for-a-virtual-apartment-tour.

Chamoff, Lisa. “Here’s What Industry Leaders Predict for Real Estate in 2021.” Forbes.com, Forbes, 23           Dec. 2020, www.forbes.com/sites/lisachamoff/2020/12/23/heres-what-several-industry-leaders-predict-for-real-estate-in-2021/?sh=48e0a7ac49e7.

Colin Cosby2021 Trends: The Importance of Virtual Showings!
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