Here at AFI, we pride ourselves on developing robust processes that not only address current issues, but are also flexible enough to adapt to anomalies that may arise.
Evidence of our prowess in creating such processes is possibly no more apparent than in our Accounting Department.
In October of 2017, our team began recording any accounting-related issue that could not be resolved in an eight hour work day as an “Accounting Ticket.” At close of business on that day in October, AFI reported having 150 open Accounting Tickets.
At the time, clearing out these items may have seemed like an impossible task. Once this task was completed, it was imperative that the proper systems were in place to ensure an issue of this magnitude did not occur again.
As of close of business yesterday, June 20th, AFI reported only 11 open Accounting Tickets! An almost 93% reduction that was achieved through INNOVATION, one of AFI’s Core Values.
Our Leasing & Collections team has been putting in an immense amount of effort this quarter that culminated in record-breaking accomplishments at several AFI assets.
Over the trailing three months, 11 AFI properties achieved new T-3 Top Line Income Records! These new records equated to over $20,000 in additional income for 2019 versus 2018.
This in itself would have been a tremendous accomplishment; however, we did not stop there. In addition to setting 11 new T-3 Income Records, another six (6) assets achieved new Monthly Income Records for May!
This was not done overnight and was accomplished through the development of robust procedures by our L&C team, and flawless execution by our Onsite Staff.
We look forward to developing new/improving upon current processes in order to replicate this kind of success as our portfolio continues to grow!
Colin CosbySuccess: AFI L&C Breaks Multiple Income Records!
A Texas-based asset managed by Alexander Forrest Investments, LLC recently received glowing accolades during a quarterly insurance inspection.
We at AFI pride ourselves on being able to provide clean, safe, and friendly communities to residents and visitors alike. This kind of welcoming environment was exactly what awaited our insurance inspector when he arrived to the property.
Our onsite team deserves a great deal of praise for ensuring such a wonderful visit, and continuing to uphold the AFI Standard of Excellence!
This week, AFI was recognized as one of very few companies to achieve 100% Grace Hill compliance across all learners!
Grace Hill is an industry leading Property Management training platform that specializes in educating employees on topics such as changes in federal law, leasing/marketing strategies, and even property maintenance items.
It is a requirementfor all AFI Corporate, and Onsite Staff to maintain 100% Grace Hill compliance at all times. The importance of this training cannot be stressed enough as keeping up to date with assigned courses allows all of our team members to not only improve his or her own skills, but also understand how to follow ever-changing government regulations.
Please join us in welcoming the newest member of our AFI Team, Amanda Beard!
Amanda is a Property Management Veteran with over 20 years’ experience in the industry previously working in Student, Military, and Multifamily Housing.
We are confident that Amanda will prove to be a valuable addition to our Leasing & Collections Department and are excited to see the positive impact she will have on occupancy, renewals, and brand awareness.
Through AFI’s management, we have successfully reduced 911 traffic at a North Carolina based asset by 40% over the last three years!
When choosing a place to live, AFI believes that safety should be a top priority. This is exactly why we take so much pride in providing safe, clean, and affordable housing to 100% of our residents in over 4000 units all across the country!